Legal

Privacy Policy

Last updated: March 1, 2026. AlphAgentic Solutions is committed to protecting your personal data.

Introduction

AlphAgentic Solutions ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, store, and safeguard your information when you use our services and visit our website.

Information We Collect

  • Account Information: Name, email address, company name, job title, and phone number
  • Billing Information: Payment details processed securely through PCI-compliant payment processors
  • Usage Data: Platform usage patterns, feature interactions, and performance metrics
  • Communications: Support tickets, emails, and chat messages you send to us
  • Technical Data: IP address, browser type, device information, and access logs

How We Use Your Information

  • Provide, maintain, and improve our services
  • Process transactions and send billing notifications
  • Send product updates and promotional communications (with your consent)
  • Respond to support requests and inquiries
  • Monitor platform performance and detect security incidents
  • Comply with legal obligations and enforce our terms

Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. Upon account deletion, personal data is purged within 90 days, except where retention is required by law.

Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, port, or restrict processing of your data. To exercise these rights, contact privacy@alphagentic.io.

Contact

AlphAgentic Solutions
1835 E Hallandale Beach Blvd #409, Hallandale Beach, FL 33009
privacy@alphagentic.io

Privacy FAQ

Do you sell my personal data?
No. We never sell, rent, or trade your personal data to third parties. Data is only shared with service providers who help us operate the platform, under strict contractual obligations.
Where is my data stored?
Data is stored in SOC 2 certified data centers in the United States by default. EU and APAC data residency options are available for Enterprise customers.
How can I delete my data?
You can request data deletion by emailing privacy@alphagentic.io or through your account settings. Deletion is completed within 90 days of request.

Questions About Your Privacy?

Our privacy team is available to answer any questions about how we handle your data.